ContactDonate Today

Menu

Donate TodayContact

Accessibility Statement

Making this website work for everyone is core to who we are.

Last updated: July 15, 2026

Our commitment

Veterans Transition Center of California ("VTC," "we," "us," "our") is committed to making this website usable for everyone, including people with disabilities.

This matters deeply to us. Many of the veterans we serve live with service-connected disabilities. These include PTSD, traumatic brain injury (TBI), and challenges with mobility, vision, or hearing. Reaching them is the whole point of our work. If our website is hard to use, we fail the very people we exist to help. So accessibility is not an afterthought. It is part of our purpose.

The standard we're working toward

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we are working toward WCAG 2.2 Level AA.

WCAG is a well-known set of guidelines for making web content easier to use for people with disabilities. "Level AA" is the level most organizations aim for. It covers things like readable text, keyboard access, and clear structure.

Accessibility is ongoing work, not a finish line. We keep improving, and we do not claim this site is perfect.

What we've done

Here are some of the steps we take to make this website easier to use:

  • Clear page structure. We build pages with clear, meaningful HTML so screen readers and other assistive tools can understand the layout.
  • Text descriptions for images. Images require alternative text (a written description) so people using screen readers know what each picture shows.
  • Full keyboard navigation. You can move through the site using only a keyboard. You do not need a mouse.
  • Readable color contrast. We use color combinations that keep text easy to read, including for people with low vision or color blindness.
  • Thoughtful image cropping. We crop photos around their focal point, so the important part of an image stays in view on any screen size.
  • Regular review. We check the site over time and fix accessibility issues as we find them.

Known limitations

We want to be honest about where we still fall short. As of the date below, we know about these limits:

  • Some older PDF documents may be hard to use with a screen reader.
  • Some content from other companies, such as the Fundraise Up donation form and embedded maps, may not fully meet our standard. This content is partly outside our direct control.

We are working to fix these issues as we find them. If one of these limits gets in your way, please contact us and we will help you right away. See the sections below.

Give us feedback

Your feedback helps us improve. If you run into a problem using this website, or something is hard to read or use, please tell us. We aim to respond within 3 to 5 business days.

To help us fix the problem quickly, it helps if you can tell us:

  • The web address (URL) of the page where you had trouble.
  • A short description of the problem.
  • The assistive technology you were using, if any. For example, a screen reader, screen magnifier, or voice control.

You can reach us in whatever way is easiest for you:

Other ways to reach us and get help

If any part of this website is a barrier for you, contact us and we will help. We can give you the information you need. We can also help you donate, apply for services, or finish any task by phone, email, or in person.

You do not have to use the website to work with us. Just reach out however works best for you:

Updates to this statement

We review this statement regularly, usually every 6 to 12 months. We update it as our website and our accessibility work change.

This statement was last reviewed on July 15, 2026.